IT-Plattformen / IT-Fabrik / Service Management
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International steel group

  • Construction of a new, central infrastructure on the following pillars: Active Directory, Exchange, automation, virtualization, storage, backup, with special focus on operational and security aspects
  • 11,000 people worldwide and about 7,000 users, over 120 locations.

International trade group

  • Design and implementation of an IT factory with all its architectural blocks, 30,000 users
  • 13 countries, 700 Server IT Operations and Service Management, Concept & Implementation
  • Delegated administration, roles and rights concept
  • Large international project.



  • Design and implementation of global storage services
  • 24x7 availability in a central platform (> 60 TB of data) including K-case protection
  • High-availability SAP platform (K-case protection, stretched clusters)
  • Transport of globally distributed data to the German headquarters for backup
  • Introduction of global directory services, in conjunction with Microsoft Exchange
  • Migration of client access services from fat client on terminal server.

IT Risk Management / Security 
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International chemical company

  • Introduction and implementation of IT risk management in conjunction with Information Security Management System (ISMS) based on ISO 27001

Publishing house

  • Security assessment and quality assurance of existing documentation / guidelines for IT baseline protection.

Privat bank

  • Security assessment and current situation analysis for securing requirements compliance for an accounting firm based on ISO 27001

Certification authority

  • Management of ISMS / ISO 27001 audit
  • Preparation of the certification authority for TGA accreditation.

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  • IT review (services, infrastructure, processes)
  • Preparation of a tender for the outsourcing of the entire customer's IT (applications, infrastructure, network, client mode)
  • Draft of IT sourcing model and IT service management (processes, roles, contents)
  • Definition and development of a service catalogue for internal and external IT services (requirements, specifications)
  • Draft of contract structure / content (framework contract, service contracts) for all services to be contracted out to third parties
  • In Europe, approximately 3,000 employees and approximately 1,300 users.


  Discrete manufacturing

  • Preparation of tender for the outsourcing of central SAP systems (hosting ERP Finance and Logistics)
  • Vendor comparison, solution gap analysis vs. defined requirements (technology, availability, security, interfaces, contractual terms), comparison of alternatives (local / remote), sourcing strategy
  • Assistance in the selection process and decision support.


  Food retail group

  • Preparation of tender for the outsourcing of central SAP systems (hosting and application support of ERP finance and logistics, and XI), vendor comparison, solution gap analysis vs. defined requirements
  • Assistance in the selection process and decision support. 
  • In Europe, 4,700 employees and approximately 600 users



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